Terms and Conditions

Welcome to Art Chakra by Viji! We are delighted to share our passion for handmade art and decor with you. Please read the following terms and conditions carefully before making a purchase. By placing an order, you agree to these terms.

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1. Handmade Products

All our products are handmade, making each item unique. Slight variations in design, color, or size are natural and reflect the artisanal nature of our work.

We aim to accurately represent our products in images and descriptions, but minor differences may occur due to lighting and screen settings.

2. Order Placement

Orders can be placed via our official website or authorized social media platforms.

Full payment is required at the time of purchase to confirm your order.

For custom orders, detailed instructions must be provided, and additional charges may apply based on customization requirements.

3. Delivery

We aim to dispatch orders within the specified timeframes. Delivery times may vary depending on your location.

Shipping costs will be calculated and shared during checkout.

Delays caused by courier services or unforeseen events are beyond our control, but we will keep you updated.

4. Return and Refund Policy

Returns or refunds are applicable ONLY for damaged products, provided that the following conditions are met:

1. Complaints must be raised on the same day of delivery.

2. Clear pictures of the damaged product must be sent to us as proof.

Once verified, we will offer a replacement or refund based on availability.

No returns or refunds will be accepted under any other circumstances, including personal preferences or dissatisfaction after purchase.

Custom orders are non-refundable and cannot be returned.

5. Product Care

Handle our handmade products with care as per the instructions provided. We are not responsible for damages caused by improper handling or neglect.

6. Intellectual Property

All designs, artwork, and content are the exclusive property of Art Chakra by Viji. Copying, reproduction, or unauthorized use of our products or designs is strictly prohibited.

7. Privacy Policy

Your personal information is used solely for order processing and communication purposes.

We do not share your information with third parties without your consent.

8. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products.

Our liability is limited to the product's purchase price.

9. Governing Law

These terms and conditions are governed by the laws of [Your Country/State]. Any disputes will be resolved under these laws.

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For further inquiries, please feel free to contact us at [your email/contact details]. Thank you for choosing Art Chakra by Viji and supporting handmade artistry!